Avianca Services

Avianca, the flag carrier airline in Colombia and one of the leading airlines in Latin America, has been in the aviation market for 93 years now. Its vast experience and unparalleled quality have founded the bases for Avianca to create a Business Unit that provides and commercializes Airport, Engineering and Maintenance, and Training Services to aviation organizations and companies related to the aeronautical industry.

Avianca was the first Ground Handler in the world to be awarded the Safety Audit Ground Operation (ISAGO) by the International Aviation Transportation Association (IATA) due to its excellence in the management of loading and unloading of aircrafts, luggage handling, land-refueling, passenger services, cargo and mail handling.  That is what makes Avianca the most reliable provider of high-quality ground handling services like:

·         Passenger services: Include Check-in; Baggage Handling; Special Services and VIP lounge.

·         Ramp services: Include baggage loading and unloading; drinking water and drain of lavatories; Passenger boarding stairs; Arrival and parking of aircraft; Electrical Power Unit; Cleaning; Transfer and Baggage Handling in the Ticket Counter and Bag and many additional services.

·         Operational dispatch: Includes Assistance during ATC Flight Plan; Meteorological support; Coordination at ramp for landing and taking off; Weight and balance; SITA address; and Monitoring the development of the flight in VHF frequency.

·         Baggage handling services: Includes tracking lost baggage through the World Tracer system.

·         Charter and private flights in Colombia: to Armenia; Barranquilla; Bogotá; Bucaramanga; Cali; Cartagena; Manizales; Medellin; Monteria; Pereira; San Andrés; Santa Marta; Valledupar and others.

 Avianca’s highly qualified professionals offer the best services available in the aeronautical industry to provide excellent engineering and maintenance services that ensure the aircrafts’ safe operation and optimum conditions. The products offered are:

·         Airframe Heavy Maintenance: The best technical resources and highly qualified professionals offer Airframe Heavy Maintenance in Bogotá and Medellin.

·         Line maintenance Colombia: Includes (non) routine service; ramp-cockpit communication; handling of technical documentation and material; parking; hangar space; daily and overnight services; and refuel of aircraft.

·         Line maintenance USA: non-scheduled services; overnight checks; storage parts services; and transit service.

·         Aeronautical repair shops: Avianca offers 10 specialized shops and calibration laboratories.

·         Tool rental: tools for aircraft weighing and test bench among others.

·         Calibration: Express calibration; repair of equipment and tools; inventory management and more.

Being a renowned airline in Latin America, Avianca (Colombia) is proud to offer highest quality Training Services. The instructors of the Flight Operations School provide students with knowledge on:

·         Basic International Cargo: Among other issues, students learn how to identify the goods that can be carried on a plane; how to implement Tact manuals; and how to handle international air cargo.

·         Dangerous Goods Handling (DGR): In this course, students learn how to deal with the transport of infectious substances and patient specimens, as well as how to identify, pack, label and document goods safely.

·         DGR - Health Sector: this program deals with the contents of dangerous goods regulations and the proper handling and labeling for the transportation of biological-infectious material.

·         Technical training: Includes technical generic courses and technical courses for the A319; A320; A330; B757; B767; F50; F100 and MD series aircraft.

·         Operational Services: Courses on evacuation; IOE courses; CRM courses; Emergency Attention plan, etc.

·         Onboard Services Diploma: The curriculum includes Specialized English; Onboard Service; Philosophy of the Service; Etiquette and Protocol and Emergency Procedures.

For more information check Avianca Services at aviancaservices.com