2 dic 2012

Baggage Information for your Flight by Air Canada



Whenever we travel by plane, we expect our airline to provide us with all the comfort and security that we deserve. Generally, how our baggage is handled and transported is a main concern for us. For that reason Air Canada has developed certain security measures to ensure its passengers a safe flight for them and their luggage.

If you visit aircanada.com you will find all the necessary information related to Air Canada baggage policy before your flight. It is important that you check the particular regulations and restrictions as regards your carry-on baggage, your checked baggage, the additional charges that may apply to certain items, restricted and prohibited items onboard and what to do in case of delayed or damaged baggage. 

Important  Baggage Information for your Flight by Air Canada:

-          Carry-on Baggage:  You can bring one standard article (23cm x 40cm x 55cm handles and wheels included and 10kg/22lb max. weight) and one personal article (16cm x 33cm x 43cm and 10kg/22lb max. weight) on board. These articles include your carry-on bag; roller bag; bag pack; laptop computer; a pet in its carrier; duty-free items, etc. You can also bring your coat; a small purse; an infant care item like a diaper bag; a small stroller; your cellphone; mobility aid or any other special need item; life sustaining items, labeled medication in their original container; battery-powered medical equipment and personal oxygen concentrators and more. For detailed information about all the items you can and cannot carry in your carry-on baggage, visit aircanada.com.

-          Checked baggage and additional baggage:  when travelling on Air Canada, your checked-baggage allowance depends on your fare, destination, date of travel and frequent flyer status. If you baggage exceeds the free allowance in number, size and/or weight, additional checked baggage charges may apply. Please check the specific regulations for checked baggage and additional baggage in aircanada.com prior to your flight to avoid inconveniencies.

-          Restricted and prohibited items: For matters of security, there are certain items that are either restricted or prohibited on board. Visit aircanada.com and review the regulations as regards liquids and gels; batteries; camping equipment;  curling irons and lighters; dry ice, brine or gel/ice packs; meals-ready-to-eat; oxygen for medical purposes; air purifiers and ionizers; avalanche rescue equipment; compressed gas and cylinders; corrosive and oxidizing material; self- defense sprays; explosives and flammable liquids/solids; firearms and ammunition; gasoline-powered equipment; paint; poisons/toxins; radioactive material and security attaché cases.

-          Delayed or Damaged Baggage:  If you cannot locate your baggage upon arrival you will need to inform the situation to a representative of the airline. You will be given a delayed baggage card and a File reference Number that you will use to check the status of your baggage search online and request information at the Central Baggage Office Call Center. If your baggage has been damaged during your flight you will need to inform an Air Canada agent before leaving the airport so that you can have Air Canada to take over the reparation cost.

Complying with the baggage regulations will ensure you and other passengers a safer and more comfortable flight. Please, remember to check the regulations before arriving at the airport to avoid delays and inconveniences before boarding your aircraft. Have a nice flight!



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